Privacy Policy

Effective Date: 3/24/2025

HatchingGround.com ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Site"). By using the Site, you consent to the practices described in this policy.  

1. Information We Collect

We collect various types of information, including:

  • Personal Information:
    This includes information that can be used to identify you, such as your name, email address, postal address, phone number, and payment information. We collect this information when you register an account, place an order, subscribe to our newsletter, or contact us.  

  • Non-Personal Information:
    This includes information that cannot be used to identify you, such as your IP address, browser type, operating system, and browsing behavior. We collect this information automatically through cookies and other tracking technologies.  

  • User-Generated Content:
    This includes any content you submit to the Site, such as comments, reviews, or forum posts.

2. How We Collect Information

We collect information in the following ways:

  • Directly from you:
    When you provide information through forms, registrations, purchases, or communications.

  • Automatically:
    Through cookies, web beacons, and other tracking technologies.

  • From third parties:
    Such as payment processors and shipping providers.

3. How We Use Your Information

We use your information for the following purposes:

  • To provide and improve our services:

    To process orders, manage accounts, and personalize your experience.  

  • To communicate with you:

    To send order confirmations, newsletters, and promotional materials.

  • To process payments:

    To facilitate transactions and prevent fraud.

  • To analyze and monitor usage:

    To understand how users interact with our Site and improve its functionality.

  • To comply with legal obligations:

    To respond to legal requests and enforce our policies.

  • To provide customer support:

    to assist with any questions or problems.

4. Disclosure of Your Information

We may disclose your information to:

  • Service providers:

    To assist with payment processing, shipping, marketing, and other operations.

  • Business partners:

    To offer products or services that may be of interest to you.

  • Legal authorities:

    To comply with legal obligations or protect our rights.

  • Third parties in connection with a business transaction:

    Such as a merger, acquisition, or sale of assets. 

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to collect information about your browsing behavior. You can control cookies through your browser settings, but disabling cookies may affect your experience on the Site.  

6. Data Security

We implement reasonable security measures to protect your information from unauthorized access, disclosure, or alteration. However, no method of transmission over the internet or electronic storage is completely secure.  

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.  

8. Your Rights

You have the following rights regarding your personal information:

  • Access:

    You can request access to the personal information we hold about you.

  • Correction:

  • You can request to correct any inaccuracies in your personal information.  

  • Deletion:

  • You can request to delete your personal information, subject to certain exceptions.  

  • Opt-out:

  • You can opt-out of receiving marketing communications from us. 

     

  • Data portability:

    you can request a copy of your data in a machine readable format.

8. Your RightsYou have the following rights regarding your personal information:

9. Children's Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete it.  

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on the Site. Your continued use of the Site after any changes constitute your acceptance of the new policy.  

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]